Customer Success Manager

Develop and nurture relationships with our customers.

Slido logo.

Slido, now part of Cisco, is the industry-leading audience interaction platform. It helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes.

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We’re looking for someone to work with our customers in Europe and Americas region to develop and nurture relationships with them and help them improve their meetings, events and ultimately their companies. 

Our customer success team strives to give our customers an unbeatable experience at every step of their journey. For our Customer Success Managers, this means working with our subscription customers to help them maximise the value they get from using Slido at their meetings & events. 

As a trusted advisor, facilitator, advocate and coach, our Customer Success Managers work with their customers to help them achieve their strategic business goals with Slido, ultimately leading to their advocacy and renewal of their subscription. 

We understand that not all our customers are the same, so we listen carefully to what our customers are trying to achieve and engage with them throughout their journey so we can be proactive when their business objectives change.

Your Role

Your Profile

We love what we do and we’d like you to feel the same way. We’d love someone experienced in the field, with lots of energy who doesn’t wait for tasks to be assigned and is hungry for responsibility. Besides this, you should be:

Why join us

Monthly salary (gross): 1400€- 3000€ (for Slovakia)*
* The salary will be adjusted based on the candidate’s seniority and location.