Customer Success Manager

Develop and nurture relationships with our customers.

Slido logo.

Slido, now part of Cisco, is the industry-leading audience interaction platform. It helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes.

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We’re looking for someone to work with our customers in Europe and Americas region to develop and cultivate relationships with them and help them improve their meetings, events and ultimately their companies.

Our customer success team strives to give our customers an unbeatable experience at every step of their journey. For our Customer Success Managers, this means working with our subscription customers to help them maximise the value they get from using Slido at their meetings & events.

As a trusted advisor, facilitator, advocate and mentor, our Customer Success Managers work with their customers to help them achieve their strategic business goals with Slido, ultimately leading to their advocacy and renewal of their subscription.

We understand that not all our customers are the same, so we listen carefully to what our customers are trying to achieve and engage with them throughout their journey so we can be proactive when their business objectives change.

Your Role

Your Profile

We love what we do, and we’d like you to feel the same way. We’d love someone experienced in the field, with lots of energy who doesn’t wait for tasks to be assigned and is eager for responsibility. Besides this, you should be:

Why join us?

Slido is a team of 270+ people who are passionate about what we do and care about each other. You have the opportunity to work on things that have a real impact and are being used by thousands of people around the world. Be part of the team that is building an extraordinary product!

We are a company that is strongly led by our values and believe in a culture freedom and responsibility for our people, which is why we support a fully remote or hybrid work setup.

Slido / Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.