This government department wanted an easy way to keep track of the satisfaction of their employees on a regular basis.
In order to keep track of how their employees are feeling, this department created a two-minute-to- complete satisfaction barometer which it sends out to all of its employees each quarter.
It is made up of 10 polls where employees are asked to rate things like personal excitement, quality standards and learning and development and one open text poll where they can expand on their feelings.
But they don’t stop at having the survey filled in. During their monthly all-hands meeting, they display and frankly discuss the results live with everyone.
As a result, they have created a culture where feedback is given and acted upon. Meanwhile, they are constantly listening to their employees and addressing issues as they arise.
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